Privacy Policy
My website address is: www.clairewb.com
Your privacy is important to us. Accordingly, we have developed this policy in order for you to understand how we collect, use, communicate and make use of personal information.
The following outlines our privacy policy.
When accessing www.clairewb.com, the website will learn certain information about you during your visit:
Similar to other commercial websites, our website utilises a standard technology called ‘cookies’ (see explanation below) and server logs to collect information about how our site is used.
Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent on the site, and the websites visited just before and just after our own, as well as your IP address.
Use of Cookies
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that sites computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.
IP Addresses
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.
Email Information
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site. For further information see the email policies below.
How Do We Use the Information That You Provide to Us?
We use personal information for the purposes of administering our business activities, providing customer service and making available other items and services to our customers and prospective customers.
www.clairewb.com will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information to us, nor will such information be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection.
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.
A certain amount of personal data is collected by The Little Yoga Barn/www.clairewb.com either at your first yoga class, coaching session or workshop at the time of booking. This is for the purposes of meeting Insurance criteria as well as for your health and safety. Health information is also used to tailor sessions to suit your individual needs.
All information gathered by The Little Yoga Barn/www.clairewb.com is treated as confidential and will not be shared with a third party. Your information is kept securely online in password protected files and locked filing cabinets and only viewed by Claire Wilson-Binks or the person delivering a workshop or covering a yoga class.
You may update or correct your account information and email preferences at any time by emailing clairewilson_binks@outlook.com or by updating your Mailchimp/Acuity Scheduling account details.
Our Insurance Company requests that we keep a record of customer data and registrations for seven years after your last class or coaching session. After that time, your information will be securely destroyed.
If you wish to alter any of your data, review how it is used or wish to request its return to you, please contact Claire Wilson-Binks on 07905 384837 or email clairewilson_binks@outlook.com
You may, of course, decline to submit personally identifiable information to The Little Yoga Barn/www.clairewb.com, in which case we may not be able to provide certain services to you.
When booking either online, or on paper, you will be asked to sign a disclaimer. In doing so you are agreeing to your email and phone number being used by me to inform you of class changes and service updates directly relating to the service you have booked.
You may, of course, decline to submit your email and phone number, which in some cases may mean that we are unable to provide certain services to you.
Email Policy
We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and we will not provide your personal information to any third-party individual, government agency, or company at any time unless strictly compelled to do so by law.
We will use your e-mail address solely to provide timely information about our business activities.
We will maintain the information you send via e-mail in accordance with applicable UK law.
Emails are sent through a secure permission-based email system called MailChimp and Acuity Scheduling (see their Privacy Policies at www.mailchimp.com and https://www.squarespace.com/privacy
When you purchase a service from us, or complete a health questionnaire, you will be invited by email to join my MailChimp email list. You have the ability to Opt-In at this point, and subsequently subscription preferences may be changed by you at any time.
CAN-SPAM Compliance
In compliance with the CAN-SPAM Act, all e-mail sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.
Choice/Opt-Out
Our site provides users the opportunity to opt-out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at anytime.
Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.
Phone numbers and emergency contact information
I may use your phone number to contact you about urgent class changes or to inform you if a waiting list place has become available. I will only do this if you have booked the class in question, or added yourself to the waiting list. If you do not wish me to contact you in this way, please inform me in person or by emailing clairewilson_binks@outlook.com
Emergency contact information is collected solely for use in an emergency, should we need to contact your next of kin or give this information to the emergency services. This is the only information that would be shared with a third party, and only in the context of an emergency.
Use of External Links
www.clairewb.com may contain links to many other websites. We cannot guarantee the accuracy of information found at any linked site. Links to or from external sites not owned or controlled by us and do not constitute an endorsement by or any of its employees of the sponsors of these sites or the products or information presented therein.
By accessing this website, you are agreeing to be bound by these website terms and conditions, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
Intellectual Property Rights
All copyrights, trademarks, patents and other intellectual property rights in and on our website and all content and software located on the site shall remain the sole property of or its licensors. The use of our trademarks, content and intellectual property is forbidden without the express written consent from us.
You must not:
- Republish material from our website without prior written consent.
- Sell or rent material from our website.
- Reproduce, duplicate, create derivative, copy or otherwise exploit material on our website for any purpose.
- Redistribute any content from our website, including onto another website.
Acceptable Use You agree to use our website only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website. Prohibited behaviour includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content or disrupting the normal flow of dialogue within our website.
You must not use our website to send unsolicited commercial communications. You must not use the content on our website for any marketing related purpose without our express written consent.
Use of Testimonials
Testimonials that appear on this site are received via text, audio or video submission. They are individual experiences, reflecting real life experiences of those who have used our services in some way. They are individual results and results do vary. We do not claim that they are typical results. The testimonials are not necessarily representative of all of those who will use our services.
The testimonials displayed in any form on this site (text, audio, video or other) are reproduced verbatim, except for correction of grammatical or typing errors. Some may have been shortened. In other words, not the whole message received by the testimonial writer is displayed when it seems too lengthy or not the whole statement seems relevant for the general public.
Use of photography and video footage from classes and events
Sometimes we may take photos and/or videos during classes, events and workshops if permission has been granted during the booking process. We will also request verbal permission
Photos and videos are taken on a digital camera, tablet or smart phone and are deleted off the device after every class once uploaded to the business computer. These can only be accessed by the business team. If consented to, photos and videos are also shared on social media platforms such as Facebook, Twitter, Instagram and our website for marketing purposes.
How Do We Protect Your Information and Secure Information Transmissions?
Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information is never transmitted via email.
We may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.
For site security purposes and to ensure that this service remains available to all users, uses software programs to monitor network traffic to identify unauthorised attempts to upload or change information, or otherwise cause damage.
Disclaimer and Limitation of Liability
The Little Yoga Barn/www.clairewb.com makes no representations, warranties, or assurances as to the accuracy, currency or completeness of the content contain on this website or any sites linked to this site.
All the materials on this site are provided ‘as is’ without any express or implied warranty of any kind, including warranties of merchantability, noninfringement of intellectual property or fitness for any particular purpose. In no event shall or its agents or associates be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information, injury or death) arising out of the use of or inability to use the materials, even if has been advised of the possibility of such loss or damages.
Policy Changes
We reserve the right to amend this privacy policy at any time with or without notice. However, please be assured that if the privacy policy changes in the future, we will not use the personal information you have submitted to us under this privacy policy in a manner that is materially inconsistent with this privacy policy, without your prior consent.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
Contact
If you have any questions regarding this policy, or your dealings with our website please contact clairewilson_binks@outlook.com
Your Rights
Data Protection Law means that you have extensive rights regarding the collection, storage and use of your data.
Under the GDPR (General Data Protection Regulation) you have the following rights as an individual regarding your data:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision-making and profiling
If you would like to find out more about these rights, or if you would like to report a breach of them then you can contact the ICO (Information Commissioners Office)
Terms and Conditions
The following outlines our Terms and Conditions.
Online Class Disclaimer:
STAY SAFE
Your safety is very important to me.
Please practice the sessions on this site, and class recordings via Zoom with care and caution.
Not all exercise is suitable for everyone.
The content on this site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on this site.
Although I make reasonable efforts to update the information on this site, I make no representations, warranties or guarantees, whether express or implied, that the content on this site is accurate, complete or up to date.
If you have any doubt, please consult your doctor and if you feel any pain, discomfort or dizziness, please do not continue until you have sought medical advice.
Any health information on this site is provided for educational and informational purposes only. It is not in any way intended or implied to be used as a substitute for professional medical advice, diagnosis, treatment or care.
Beginning any significant treatment with drugs, supplements or other interventions that may impact physiology or making changes to an established regimen should be discussed with your doctor and health care practitioner. The information on this site is not intended to be taken as a replacement for medical advice.
I do not accept any responsibility in connection with the use of the information in individual cases.
Any practices and suggestions contained on this site are undertaken at the viewer’s sole discretion and risk. If you have doubts about the suitability of the exercises, please consult a doctor beforehand.
Payment and Refunds
Payment is taken at the time of booking to secure your place on classes, workshops, and one-to-one sessions. Places cannot be held without pre-payment.
Participation in yoga classes is dependent on all participants completing a health form prior to the start of the first class or session.
Parents/guardians must complete and sign the health form for all participants under the age of 18 years old prior to their first session. It is the participant’s or parent/guardian’s responsibility to update The Little Yoga Barn/Claire Wilson-Binks of any changes in health prior to starting a session.
Drop-in students are always welcome if there is space available in the class. To attend as a drop-in participant please check on https://clairewbyogaclassbookings.as.me/ or contact Claire (or the person running the class) to check availability. Places will be filled on a first come first served basis. Early arrival is required to ensure time to complete a health form.
Cancellation policy
We operate a 24-hour cancellation policy for all group and 1-1 class bookings. Cancellation with more than 24 hours notice can be rearranged. Cancellations with less than 24 hours notice of the yoga class/1-1 or coaching session cannot be refunded or transferred.
Discounts on standard class prices are offered through class passes and memberships for some sessions.
Please note that the same cancellation terms apply using the class pass. If you cancel within 24 hours of the class, your pass credit cannot be refunded.
Rolling monthly memberships/subscriptions can be cancelled at anytime. The subscription/membership will then finish at the end of the monthly cycle.
Active memberships/subscriptions will only be refunded (on a pro-rata basis) in cases of cancelled classes due to teacher illness and holidays.
Class pass, 1-1 block booking, and membership payments are final and we cannot refund or extend class pass purchases. Partial subscription payments may be refunded due to class cancellation in the case of teacher illness and holiday.
Claire Wilson-Binks 